Privacy Policy

Welcome to UK Direct BD. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, https://ukdirectbd.com/. Please read this policy carefully to understand how we handle your information.

Information We Collect

We collect personal data that you provide directly to us when you:

Create an account or place an order on our website.
Contact us via email, phone, or our online forms.
Subscribe to our newsletter or marketing communications.

Types of Data Collected

Personal Identification Information: Name, email address, phone number, shipping address.
Payment Information: We process payments through third-party vendors and do not store sensitive payment details on our site.
Usage Data: We collect data on how you interact with our website, such as IP address, browser type, and pages visited, through cookies.

How We Use Your Data

We use your personal data for the following purposes:

To process and fulfill orders and transactions.
To send marketing communications, newsletters, or updates (if you have opted-in).
To improve our website and services based on user behavior and preferences.
To comply with legal obligations and resolve disputes.

Data Sharing and Third-Party Access

While we do not share your data with third parties for marketing purposes, we use trusted third-party vendors for the following:

Payment processing: We use third-party payment gateways to process transactions securely. These vendors handle payment data but do not have access to your full personal information.
Website analytics: We use third-party services for analyzing site usage, helping us improve your experience.

Children’s Privacy

Our website is accessible to children, but UK Direct BD is not directed towards children. We do not knowingly collect personal data from children under the age of 16. If we become aware that we have collected data from a child, we will take immediate steps to delete such information.

Security of Your Information

We implement various security measures to protect your personal data from unauthorized access or alteration. This includes:

Encryption: Sensitive information such as payment details is transmitted using secure encryption methods.
Access Control: We restrict access to your data to authorized personnel only.

User Rights

You have several rights regarding the personal data we hold about you:

Access: You can request to view the personal data we have collected about you.
Rectification: You can request corrections to any inaccurate or incomplete information.
Erasure: You have the right to request the deletion of your data, subject to certain legal restrictions.
Objection: You can object to the processing of your data, particularly for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated revision date.