Terms & Conditions

Welcome to UK Direct BD. By accessing our website and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of our website after any changes means you accept those updates.

2. Product Information

We try our best to provide accurate product descriptions, images, and specifications. However, slight variations in color, packaging, or appearance may occur due to screen settings, lighting, or supplier updates.

3. Pricing & Availability

  • All prices listed on the website are subject to change without prior notice.
  • Product availability may change at any time.
  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.

4. Order Confirmation

After placing an order, customers may receive a confirmation call, SMS, or email from our team. Orders may be cancelled if the provided information is incomplete, incorrect, or unreachable.

5. Delivery Policy

  • Delivery time may vary depending on customer location and courier availability.
  • Customers are responsible for providing accurate shipping information.
  • Additional delivery charges may apply for remote locations or special delivery requests.

6. Customer Responsibility

Customers are requested to inspect products carefully during delivery and follow any product usage instructions provided.

For Return & Refund related information, please visit our Return & Refund Policy page.

7. Website Usage

Users must not:

  • Use the website for illegal or fraudulent activities
  • Provide false or misleading information
  • Attempt to damage, hack, or disrupt the website
  • Copy or reuse website content without permission

8. Intellectual Property

All website content including logos, images, text, graphics, and designs are the property of our store and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

We are not responsible for delays, damages, or losses caused by courier services, technical issues, natural disasters, or circumstances beyond our control.

10. Privacy Policy

Customer information is handled according to our Privacy Policy. By using our website, you agree to our data collection and usage practices.

11. Policy Updates

We reserve the right to modify or update any policy or website content at any time without prior notice.


Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Address:
Jabbar Tower, Gulshan-1, Dhaka, Bangladesh 1212

Phone:
+880 1752-844322

Email:
info@ukdirectbd.com